SBEE Pay: prepaid electricity top-up app

Charbel Mehinto

Product Designer UI/UX

SBEE Pay: prepaid electricity top-up app
SBEE Pay: prepaid electricity top-up app, hero

The problem

Top-ups rely on hard-to-use USSD codes, with no clear history or consumption view. Members of the diaspora cannot easily help relatives back home.

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The solution

An app that manages several meters, shows daily consumption and lets you top up a relative's meter in 30 seconds, from anywhere.

SBEE Pay: prepaid electricity top-up app, overviewSBEE Pay: prepaid electricity top-up app, contra 01

Key features

  • Four-screen illustrated onboarding

  • Multi-meter management and consumption tracking

  • KKiaPay checkout: Mobile Money (MTN, Moov, Celtiis) and card

  • Top-up history and receipts

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Design process

Four phases: discovery (interviews, audit of the current service), definition (user flows, information architecture), design (UI, design system, prototype) and delivery (landing page, specs).

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Design choices

Signal red #ED1F24, taken from the SBEE logo, black #111111 for strong surfaces, green #0E9F6E for successful payments and bordeaux #9B1C1C for errors, always paired with an icon and a label. Montserrat for headings, Inter for body text, and consumption shown as rings and curves instead of codes.

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Landing page

A landing page presents the offer, shows the app and the back-office, and drives downloads.

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Deliverables

  • iOS and Android mobile app

  • Web dashboard for landlords

  • Landing page

  • Design system, Behance presentation and LinkedIn carousel

SBEE Pay: prepaid electricity top-up app, screens

My role

User research and personas, user flows, information architecture, high-fidelity UI design, design system and interactive prototype in Figma. Screens are produced with a custom TypeScript Figma plugin driven by a UI kit, with accessibility checks: 4.5:1 contrast, 44 px touch targets, errors never conveyed by colour alone.

Unofficial portfolio concept, not commissioned by the organisations mentioned.

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sbee-pay-prepaid-electricity-app-ui-ux-case-study visual 3

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